Ordering Info

Custom Orders
All garments, shoes and home décor items are available in a myriad of colors and designs. The pictures on this website show just a few of the many selections. If you like what you see, but you have a different fabric or color  – or design for your shoes – in mind,  and I’ll try to accommodate your request.

For custom orders, a deposit of 50% is required up-front, with full payment due before shipping. When you order from this website, make sure you click on the “Customize This Product” button next to the item’s “Add to Cart” button, and Jill will contact you to discuss your order. Please note: custom orders are non-refundable.

Clothing Sizes
Clothing art comes in a range of sizes as shown for each style.

Jill’s Size Standard
Clothing Size
XX-Small 2/4
X-Small 4/6
Small 8/10
Medium 10/12
Large 12/14
X-Large 14/16
XX-Large 16/18
XXX-Large 20

Payment
You may either charge your purchases to your credit card or pay through PayPal once you have placed items in your shopping cart.

Shipping to Customers
In-stock items ship within 72 hours. Special-order items made to order are usually shipped within 3 to 6 weeks. Shipping charges are provided in your shopping cart. All items are shipped FedEx ground. Items cannot be shipped to post office boxes. If you would like an item sent next day or second day delivery,  request.

Shipping to Jill Stern Wearable Art
Before shipping to Jill Stern Wearable Art,  to obtain the correct shipping address. Jill Stern Wearable Art is not responsible for any package sent to the wrong address.

Return Policy
Custom order items are non-refundable. Purchases from in-stock items ordered through the Internet may be returned for refund minus shipping (garments and shoes must be in original condition and not worn). Returns must be made within 10 days of order. If you have any questions about whether an item is in stock or must be special ordered,  request.